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Shipping Policy

Shipping Policy

We currently deliver across India to all metros and certain non-metro cities. We have tied up with a reliable logistics partner that ensures reliable delivery of our products across cities. We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.


 Shipping Time:

• Since we are a manufacturer, we take rigorous quality check and ensure proper packaging of our products before dispatch. Typically the lead time is 5-7 days. 

• The logistics partner gets a notification once we are ready with the product for dispatch.. They will then pick it up from our warehouse at Guwahati and deliver it to you within 10 days.

• We ship on all days (Monday to Saturday) except Sundays and public holidays.

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately at info@boocane.com, mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.


In case your shipment is delayed:

• In case there is a delay, please send us an email on info@boocane.com with your order number.

• In the unfortunate scenario that your shipment has been misplaced or lost enroute, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you, or reimburse the amount completely to you.


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